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FAQ

Do I get notified before each shipment goes out?

Yes! We’ll send you a reminder email 2 days before each shipment showing what item(s) will be delivered, the price, and the expected delivery date. And if you want to skip a delivery or cancel, you can do so at any time.

How do I modify my subscription? E.g. cancel, skip, change payment details, address, etc

Log in to your account, using the icon in the top right of our website header. Click “My Subscriptions,” and click “Change” next to the delivery date.

Or visit this URL: https://www.realscienceathletics.com/tools/recurring/login?redirect=customer_portal%2Foverview 

Do I use my RSA email address to login to my Recharge account?

Yes, please use the same email used for your RSA order to manage your subscription.

What are the options for the delivery frequency?

30 days, 45 days or 60 days

Can I change the item on my subscription?

Yes, please contact us via email at support@realscienceathletics.com for assistance.

Will I get free shipping if my subscription is over $99 USD (domestic) or $199 USD (international) even if the frequency delivery of the items on my cart differs from one another?

Yes, for as long as the items on the same delivery frequency is over the required amount for the free shipping.

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